1) Processing Time
• Orders are processed within 1–3 business days.
• During sales or holidays, processing may take longer.
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2) Shipping Methods & Rates
• Standard and Express options are available depending on destination.
• Shipping rates are calculated at checkout.
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3) Delivery Times
• UK & EU: 3–7 business days
• US & Canada: 5–10 business days
• Rest of World: 7–14 business days
Delays may occur due to customs or courier capacity.
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4) Customs & Duties
• Customers outside the UK are responsible for any applicable import taxes or duties.
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5) Tracking
• A tracking link will be provided once your order has shipped.
• You can also check via your FASHIONMUSTBUY account or confirmation email.
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6) Lost or Delayed Packages
• If your order hasn’t arrived within 15 business days, please contact us.
• We will liaise with the courier to resolve the issue.